Delivering outstanding service
House to Home looks for that ‘magic’ that you can’t see on a CV. It’s an attitude, a way of life, a desire to look after others. We pay our staff commission on the service standards they achieve, but we believe even without that, our team are truly focussed on making moving home easier .
Julie has worked for the House to Home Group for over 15 years. Experienced in customer care and management, Julie leads our Concierge team, providing sensitive assistance to customers throughout the moving process.
Move Managers & Customer Service
Our Move Managers are the first points of contact for your customers who are happy to discuss the House to Home moving process in as much detail as required. Each customer is assigned a Move Manager who will stay with them until settled in their new home.
Don't be fooled by the smiles and giggles, all of our Move Managers have a logistics background and have the moving process down to a tea.
Drivers & Porters
The House to Home drivers and porters have service running through their veins. All of our crew are handpicked to ensure your customers belongings are not only handled carefully but also treated with respect throughout the journey.
With a diet consisting of cups of tea and biscuits, our crew are the main element of the House to Home service and thrive when customer expectations are exceeded.